Return & Refund Policy

Returns & Refund Policy of Flecto Sense (Pty) Ltd.

Terms and Conditions can also be view in our General Terms of Service

 

1. Return of goods

1.1. Goods can only be returned (with a return fee cf. below) within 30 days from the date of delivery. After this deadline return is not possible.
1.1.1. Minimum sales value of returned goods: 350 EUR. Return is not accepted below this amount.
1.1.2. Configured meters/products: a credit note shall be issued for the invoice amount less ninety (90) percent.
1.1.3. Non-configured products: a credit note shall be issued for the invoice amount less fifty (50) percent.
1.1.4. For products purchased from third party specially for customer, return is not possible.